Your AI call center. Built for you. Owned by you.
Voice agents for sales, support and customer service, running on your numbers and under your brand. ataraxy builds the full infrastructure - agents, telephony, data and models - and transfers it to your company. No per-minute fees. Collections? In alliance with Mozart.
COLLECTIONS · RECORDED CALL
0:00 / 1:37
Debt recovery with a Mexican accent
Listen to a recorded collections call in Spanish in which the agent negotiates payment options, offers a 10% early-payment discount, and proposes an extension as an alternative.
Call recorded during a demo session. The agent is 100% AI. Collections projects run in alliance with Mozart (mozarth.com).
One stack. Every vertical you serve.
COLLECTIONS · ALLIANCE
Debt recovery with Mozart
AI collections run through Mozart, our alliance partner: their platform reaches, negotiates and executes payments 24/7 over voice, WhatsApp and SMS. Got a delinquent portfolio? We introduce you straight to their team.
→ 50+ clients across 15 countries
Meet Mozart →SALES
Outbound Prospecting
Run cold and warm outbound for your sales clients at scale. Qualification, objection handling and scheduling. Your stack, their pipeline.
→ Human-reviewed conversations
SUPPORT
Tier 1 Inbound
Resolve your customer-service clients' routine inbound without adding headcount. Escalate only what needs a human.
→ Escalation to a person
HEALTHCARE
Scheduling & reminders
Appointment booking, rescheduling and pre-visit reminders for your healthcare accounts. On-script, on-brand and human-sounding.
→ Integration with your calendar
HR
Candidate screening
First-round screening for your staffing and HR clients at scale. Scores candidates, flags top profiles and routes to their recruiters.
→ Screening and recruiter handoff
FRAUD
Risk detection
Real-time detection of suspicious patterns across your collections and support lines. Score, flag, notify.
→ 91% detection precision
SURVEYS
Voice CSAT & NPS
Post-interaction voice surveys for any account. Higher completion than SMS or email, richer data than a form.
→ Surveys under your brand
BILLING
Payment reminders
Proactive pre-due-date calls for your billing accounts that cut delinquency before it shows up.
→ Reminders before due dates
AI collections? That's Mozart.
We signed an alliance with Mozart, LatAm's leading AI collections platform. Their agents reach, negotiate and collect 24/7 over phone, WhatsApp and SMS, serving 50+ clients across 15 countries. If your main use case is debt recovery, we connect you directly with their team. And when a project needs owned voice infrastructure outside collections, Mozart sends it our way.
- Voice, WhatsApp & SMS
- Real-time negotiation
- 50+ clients in 15 countries
Technical-commercial alliance · 2026
Visit mozarth.com →We build the stack. You own it.
Discovery
We learn your client verticals, your call volume and what each campaign needs to hit. Sales, support, staffing, healthcare - every account has its own rules. We map them before building anything.
Build
We design and build the full stack under your brand: agents, scripts, conversation logic, retry strategy, call windows, escalation rules and AMD configuration. Tested internally before a single call goes out.
Transfer
The telephony moves to your name. Numbers, agents, data and models are handed over. You pay carriers directly - no per-minute fee to us or anyone. From here, the stack is yours.
Support
Want us to stay close? An optional retainer keeps us available: a monthly minimum, hourly above it. We stay available. We don't stay necessary.
> campaign: outbound_sales_uy_march_2026
> agent: sales_outbound_es_uy
> status: running ──────────────── ●
calls_todaytracked
contacts_reachedreviewed
meetings_bookedhanded off
avg_latencymonitored
amd_filteredfiltered
fraud_flagsescalated
> next_run: 09:00 UY tomorrow
> escalations_today: reviewed → routed to human
40
collectors replaced in six weeks in one case
18,000
screening calls per month in one case
91%
fraud detection precision in one case
3×
contact rate vs the human team in one case
A Uruguayan fintech received an outbound collections voice system under its brand and ownership. It replaced a 40-person dialing operation in six weeks.
- Case · voice collections · Uruguay
A Colombian e-commerce operation moved from 1,200 manual screening calls a month to 18,000 automated calls, with handoff to recruiters.
- Case · candidate screening · Colombia
An Argentine digital bank added live-call fraud detection and reached 91% precision against the bank’s labeled cases.
- Case · fraud detection · Argentina
Questions, answered.
Not ready for the full stack? Start with Call QA.
Score 100% of your calls - quality, compliance, coaching - without touching your operation. The easiest way in; own the whole voice stack when you're ready.